


OSYS Technology required an online job ticket system for one of their clients, a national utility company. The brief was to enable the utility company’s mobile staff to report maintenance requirements for their in-vehicle electronic equipment via text message and allow remote call centre staff to route maintenance engineers to rendezvous with the vehicles without the need to return to depot every time. They turned to RMID who designed and build a system based on PHP, JavaScript and MySQL with external links to a SMS provider which we named (predictably enough) Jobticket.



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